Privacy Policy

Cognitive Circle LLC ("Cognitive Circle," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://cognitivebd.com, use our products, or engage our services.

Cognitive Circle LLC is a Florida limited liability company. We operate this website and send transactional email from cognitivebd.com.

By using our site or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We may collect the following categories of information:

• Contact details (name, email, company, phone) when you submit forms or request a consultation.
• Account and authentication data when you register for dashboards, licenses, or support portals.
• Usage data such as pages visited, device type, browser, IP address, and approximate location derived from IP.
• Technical logs related to API calls, errors, and security events when you use our software products.
• Communications you send to us, including support tickets and project correspondence.

We use collected information to:

• Provide, operate, and improve our websites, products, and professional services.
• Respond to inquiries, deliver proposals, and manage client projects.
• Authenticate users and administer licenses, billing, and support.
• Send transactional notices related to your account, support tickets, and contact inquiries. We do not send marketing or promotional email unless you separately opt in in writing.
• Monitor security, prevent fraud, and comply with legal obligations.

If you create an account, submit the contact form, or open a support ticket, we may email you transactional messages (confirmations, replies, security notices). These are not marketing lists.

You can stop account emails by closing your account or contacting us. Guest inquiry emails stop when the conversation is closed. See our unsubscribe page for details.

We do not sell your personal information. We may share data with trusted service providers (hosting, email, analytics, payment processors) under contracts that require appropriate safeguards. We may also disclose information when required by law or to protect our rights, users, or the public.

We retain personal information only as long as needed for the purposes described in this policy, to fulfill contractual obligations, or as required by law. When data is no longer needed, we delete or anonymize it using reasonable measures.

We implement administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request portability. To exercise these rights, contact us at the email below. We will respond within a reasonable timeframe.

We use cookies and similar technologies to remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions about this Privacy Policy may be sent to hi@cognitivebd.com.

Mailing address: 28 E Main St, Unit #229, Avon Park, FL 33825, United States.

Cognitive Circle LLC operates https://cognitivebd.com. All rights reserved.